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Are You Entitled to Flight Compensation? 2026 Decision Guide

Delayed, cancelled, or bumped? Whether you're owed money depends on where your flight departed. A quick guide to EU261, UK261, and US DOT rules.

· · 4 min read · Verified May 25, 2026

Delayed, cancelled, or bumped, and wondering if anyone owes you money? The answer depends far less on which airline you flew than on where your flight departed. That one fact decides whether you are looking at generous European compensation, the UK’s near-identical version, or the much thinner US rules.

Here is the decision in three steps, then the details and a side-by-side of what each regime pays.

Step 1: Where did your flight depart?

This is the question that sorts everything else.

  • Departed an EU airport (any airline): you are under EU261, which pays €250 to €600. The EU here includes the 27 member states plus Iceland, Norway, and Switzerland.
  • Departed a UK airport (any airline): you are under UK261, which pays £220 to £520.
  • A US itinerary with no EU or UK departure leg: you are under US DOT rules, which pay nothing for delays, only a refund if you decline a cancelled or significantly changed flight, plus bumping compensation.

One wrinkle for flights arriving into the EU or UK: those qualify only if an EU or UK airline operated them. A US carrier landing in London is not covered, but the same route on British Airways or an EU carrier is. Flights departing the EU or UK are covered no matter who operates them.

On a typical US round trip to Europe, that means the outbound leg from the US is usually unprotected, while the homebound leg departing Europe often is.

Step 2: What actually happened?

Under EU261 and UK261, compensation is triggered by one of:

  • A delay of 3 or more hours at your final destination
  • A cancellation announced with less than 14 days notice
  • Involuntary denied boarding because the flight was overbooked

Under US rules there is no delay payout. A cancellation or significant change gives you a refund if you choose not to fly it, and involuntary bumping pays cash.

Step 3: Why did it happen?

For EU261 and UK261, the cause is decisive. Compensation is owed only when the disruption was within the airline’s control:

  • Pays compensation: technical faults, crew shortages, most operational failures, overbooking
  • Pays nothing (extraordinary circumstances): bad weather, air traffic control decisions, security alerts, political instability, strikes outside the airline

The airline has to prove the cause was extraordinary, so a vague “operational reasons” line is not a valid refusal. (US refund rights do not depend on the cause at all: a refund for a cancelled or significantly changed flight is owed regardless of why it happened.)

What each regime pays

EU261UK261US (DOT)
Delay compensation€250-€600£220-£520None
Trigger3+ hrs late, cancellation, denied boarding3+ hrs late, cancellation, denied boardingn/a for delays
Refund rightYes (within 7 days)Yes (within 7 days)Yes (7 business days card / 20 days other)
Right to care (meals, hotel)YesYesVoluntary, via DOT dashboard
Bumping compensation€250-€600£220-£520200%/400% of fare, up to $1,075/$2,150
Cause matters?YesYesNo (for refunds)

The gap is stark: the exact same 4-hour delay can owe you €600 leaving Paris, £520 leaving London, and nothing leaving New York.

A point worth repeating: a rebooking does not waive your claim

The most common reason eligible travelers never collect is the belief that accepting the airline’s replacement flight, or taking a refund, ended their rights. It did not. Under EU261 and UK261, compensation is a separate right from your refund and your right to care. If you still arrived 3 or more hours late for a reason within the airline’s control, you can claim the cash even though you took the alternative flight the airline put you on.

Now go to the right guide

Once you know which regime covers your flight, the matching guide has the exact amounts, the claim steps, and how to escalate for free if the airline refuses:

You can claim any of these yourself, for free. Claims companies take 25 to 35 percent of the payout for sending the same letter, so unless an airline is genuinely stonewalling a clear case, do it yourself and keep the whole amount.

Frequently Asked Questions

How do I know if I'm owed flight compensation?
Start with where your flight departed. A flight leaving any EU airport is covered by EU261 on any airline; a flight leaving a UK airport is covered by UK261. Flights arriving into the EU or UK are covered only if an EU or UK airline operated them. Then check what happened (3+ hours late at your final destination, a cancellation with under 14 days notice, or involuntary denied boarding) and why (the cause must be within the airline's control). If all three line up under EU261 or UK261, you are very likely owed €250-€600 or £220-£520. A US-only itinerary owes no delay compensation, only a refund if you decline a cancelled or significantly changed flight.
Does EU261 or UK261 apply to my flight?
EU261 applies if your flight departed an EU airport (any airline), or arrived in the EU operated by an EU airline. UK261 applies if your flight departed a UK airport (any airline), or arrived in the UK operated by a UK or EU airline. The EU here also includes Iceland, Norway, and Switzerland. If your flight departed the US and never touched the EU or UK, neither applies. The deciding factors are the departure country and, for arrivals, the nationality of the operating airline.
I had a connecting flight. Which rule applies?
For compensation purposes the relevant points are usually your original departure and your final destination on a single booking. If your journey began at an EU or UK airport, EU261 or UK261 generally covers the whole itinerary on that booking, including a delay caused on a later leg, because the regulation looks at your arrival delay at the final destination. If your trip began in the US on a single booking with no EU/UK departure leg, US rules apply. Separate tickets are treated as separate journeys, which is one reason booking through is safer.
Do US flights ever qualify for EU261?
Only if the flight itself departed the EU or UK, or arrived there on an EU or UK airline. A US carrier flying you from New York to London is not covered by either rule, but the return leg from London to New York is covered by UK261 because it departed the UK. So on a US round trip to Europe, the outbound from the US is unprotected and the homebound leg from Europe often is. Check each flight by its departure point and operating airline.
What disqualifies me from compensation?
Three things commonly rule it out. First, the cause: weather, air traffic control restrictions, security alerts, and strikes outside the airline are 'extraordinary circumstances' that pay nothing under EU261 and UK261. Second, notice: a cancellation announced more than 14 days ahead owes no compensation. Third, jurisdiction: a US-departing flight with no EU or UK leg has no delay-compensation regime at all. None of these affect your separate right to a refund or to care while you wait.
Can I claim compensation myself, or do I need a service like AirHelp?
You can almost always claim it yourself, for free, with a written request to the airline citing the relevant regulation. Claims companies take 25 to 35 percent of the payout for the same letter, so on a €600 or £520 claim that is well over €100 gone. They are only worth considering when an airline is stonewalling a clearly valid claim you would otherwise abandon, or when court action is needed. Both the EU national enforcement bodies and the UK's ADR schemes and CAA handle disputes at no cost.
C
Caden Sorenson

Travel research publisher and senior staff engineer

Caden Sorenson runs Travel Vient, an independent travel research and tools site covering airline carry-on policies, packing lists, and head-to-head airline, cruise, and destination comparisons, with everything cited to primary sources. He's a senior staff engineer with 15+ years of experience building iOS apps, web platforms, and developer tools, and a Computer Science graduate from Utah State University. Based in Logan, Utah.